Offer customers added value and create a memorable brand environment.
With our customized assistance solutions, you can ensure your customers receive the most reliable service.
- Accident and breakdown cover/mobility service
- Claims management
- Telematics/accident reporting service
- Marine Assistance
- VIP/concierge service
- Cyber assistance
- Accident Assistance
- Smart home / House assistance
- Care and rehabilitation management
- Funeral arrangements
Today’s customers expect more. We’ll optimize your customer service and exceed expectations all day, every day.
- 24h customer support
- Customer loyalty programmes
- Credit cards and card services
- Customer contact centre/service hotline
- Customer surveys
- After sales services
- Sales support
- Operational support for capacity bottlenecks
ALLYSCA offers solutions and processes aligned with the changing needs of your customers.
- Accident reporting service
- Video and live chat
- Online identification procedures (personal identification)
- Voice recognition
- Multi-channel support
- Fleet services
- App services
- Cyber/IT assistance
From person to person.
There are opportunities for you with us.
ALLYSCA is a subsidiary of the ERGO Group AG with a growing, dynamic team that is rethinking assistance. We win customers over with an optimal mix of digital and personal assistance and service solutions. 24 hours a day, 365 days a year, we successfully support people in everyday and emergency situations. By doing so, we help businesses improve their customer relations and cost efficiency.
”We are happy to recommend ALLYSCA Assistance to our corporate clients and sales partners as our trusted partner with many years of experience.Andreas MeisterSenior Underwriter, ERGO Group AG