Spice up your products and inspire loyalty in your most valuable customers or employees.
Attractive additional services and a 24/7 service to handle the most demanding requirements will increase interaction and loyalty.

VIP and concierge services
We call it lifestyle assistance

First-class service on your behalf

From lifestyle management to travel and information services or emergency services. We relieve the burden on your customers or employees, make their daily lives easier and bring a smile to their lips. Because more support and more organization means more time and better quality of life.

As a white-label service provider, we always act in your name. Our ambition is to create the best brand experiences to inspire powerful customer and employee loyalty.

Always personal and fully networked.

The nearest late-opening chemist when you’re abroad? A last minute wedding present? Or a last-minute reservation at the hottest restaurant in town? Just a quick call, and our agents are there to help with all types of issue – 24 hours a day, 365 days a year, whether your customer or employer is at home, at work or travelling.

As an experienced assistance service provider, we have the skills, the contacts and the resources. Thanks to our extensive network of over 25,000 tried-and-tested service providers, we can make any request come true.

Lifestyle Management

Our agents take care of your to-do lists for you. From research or running errands to coordinating service providers. We are determined to do everything possible to make your life easier.

Emergency Service

As an incident manager, emergencies are our normal. We work quickly and efficiently to arrange the help you need. Even when you’re abroad. We can arrange legal assistance, offer support in the event of lost (travel) documents and bank cards, provide cash or an interpreter, and much more.

Travel and Information Service

Whether you’re travelling for business or pleasure, we can help you plan your trip, your route and your activities, and make all your reservations for you. We are your expert point of contact for all types of information about travel.

Home and Tradesman Service

Our team are here for you even within your own four walls: we can find professionals for emergency repairs, arrange childcare or pet sitters, and much more – all to make your daily life easier to manage.

An impressive network

We have an excellent network to call on when providing services in your name.

It connects us to service providers in a wide range of industries. All our service providers must meet our strict quality standards, and we review them regularly to ensure we always provide you with the best service.

With us on the right course

We listen. We understand.
We organize. We support.