After-sales services are an important way of leveraging your company’s profitability.
There have never been so many ways to place customers at the centre. Offer services adapted to their needs – before, during and after the sale.
Progress achieved through quality and service
We’ll develop a service strategy based on your business strategy. We devise innovative, sophisticated services to realize your long-term goals. Our service supervisors ensure that your targets are being reached. Use services to drive profitability and customer loyalty.
Increase revenue and income
Benefit from well-defined, streamlined processes
Reduce administration costs
Build long-term customer loyalty
Create brand value by offering high-quality service
Rely on highly professional customer support
Offer 24h availability and speedy reaction times
Strengthen customer satisfaction and loyalty
Increase recommendation rates
As a one-stop shop, we use an integrative approach to holistically optimize your after-sales services. We also use digital processes that offer more opportunities for increasing customer loyalty and interactions. And of course, on request we can also handle just a few individual elements of your after-sales activity.
24h high-quality service
Mobility services
Workshop management
Replacement part shipping
Error statistics
Technical hotline
Recalls
Complaints management
Communication about new features and models
Surveys
Scheduling
Customer support, including for corporate clients
Discount and bonus cards or customer club memberships
Mystery services
Dealer services
With us on the right course.
We listen. We understand.
We organize. We support.