Skip to main content


Insurance as a service. Always.

future-oriented perspective, we are an expert partner for insurance firms. We understand your customers and our solutions can enhance your products. Our dedicated teams, global network of service providers and extensive expertise in all insurance sectors make us the ideal choice to assist your customers with their insurance claims.

The digital transformation is increasing process efficiency and creating new ways for insurers to offer customer-oriented insurance policies. You can rely on fresh ideas that rise to the challenges of the digital age to build strong customer loyalty.

diverse portfolio

in-house, independent IT

innovative digital products

TÜV certified quality

Cyber Assistance delivers crucial added value

When it comes to limiting costs and reputation damages after a cyber attack or data breach, the most important factor is how fast and how well you react to the damage. That means assistance is a vital part of cyber insurance policies.

Smart services for smart home insurance

In the future, services are going to dominate the smart home market. Capitalize on the trend now with our pioneering and lucrative assistance and service solutions.

Small plug, big job

Whether for eCall in new cars or retrofitted emergency call systems, we have many years of experience in emergency assistance and claims management, access to emergency call centres and an extensive network of partners. We also offer technical support and logistics services for accident reporting eCall plugs. Strengthen customer loyalty with our telematics solutions.

We must increasingly become a risk manager and assistance service provider.

Markus RiesCEO and Chairman of the Board of ERGO Group AG at the Süddeutschen Zeitung Insurance Conference In January 2017.

We’re here for you. Call us on: +49 89 418 64 – 0

We listen. We understand.
We organize. We support.